Introduction
Ancient Wonders, (“Ancient Wonders,” “we,” “us” or “our”) value your privacy and are committed to protecting it. This Privacy Policy outlines how we collect, use, and disclose the Personal Information you provide to us through our website, known as the Website or Site. We encourage you to carefully read and understand this Privacy Policy, as it explains how we utilize and safeguard your personal information.
Our Privacy Policy applies to all platforms through which you interact with us, including our mobile-enabled and social media sites. By providing us with your personal information, you consent to the transfer, storage, and processing of your data in accordance with this policy.
What kind of personal information do we collect?
When making a reservation with us, it is necessary for you to furnish specific details such as your name, address, email, phone number, and payment information. Even if you fill out the contact form but do not complete the booking for any reason, we will still consider that you have provided us with your information.
If you reach out to us, whether it be through phone, email, or any other means, we will request certain information from you. This will likely include your name, address, email address, and phone number. We require this information in order to provide you with an appropriate response.
Information regarding the individuals accompanying you?
When making a reservation for a group or on behalf of someone else, please share their details with us, such as their name and date of birth. It is important that they are aware of this and consent to the way we collect and manage their information in addition to yours.
What data is gathered automatically by our systems?
Upon visiting our Website, specific information is automatically gathered. This includes the IP address of your device, the date and time of your visit, the hardware, software, or browser you utilized, as well as details about your interaction with the site, including the pages you viewed.
The data we acquire from other sources.
We could potentially receive data regarding you from various origins, including your Service Providers, affiliates, and other third-party entities such as credit reference agencies, payment processors, search engines, or social media platforms. This data may be combined with the information you supply to us to facilitate the completion or processing of your booking.
How do we manage your personal information?
- Processing your bookings: We require your personal information to ensure that the services you have chosen are provided to you.
- User Accounts: The information provided when you create an account enables us to offer you additional services, including the ability to manage your bookings.
- Communication regarding your booking: We will contact you using the email or telephone number you provided to provide you with relevant information.
- Customer Services: You can reach out to us at any time for general inquiries or to report any issues.
Legal Foundation for Processing Personal Information
When processing your information as explained above, we will rely on one or more of the following legal bases:
- Performance of a contract: We use your information to fulfill the contract you have with us.
- Consent: By providing us with your details, you consent to receive marketing material from us.
- Legitimate interest: We use your information for our legitimate interests, such as providing you with the most relevant content.
- Business transaction: Your data may be used in connection with a business transaction, such as the sale of part or the entirety of our business.
How is the storage of your data carried out?
Your provided information is securely stored on our servers, and all payment transactions are encrypted to ensure maximum protection.
When do we distribute your data to external parties?
In specific situations, we may disclose the information you provide to us with external organizations that are not part of Ancient Wonders. These third parties may include service providers, payment processors, and law enforcement authorities.
What privileges are granted to you concerning your personal information?
You have the option to obtain a copy of the personal information we have on file for you. You can also request corrections, transfers, or deletion of your data.
Cookies and Tracking Data
We employ cookies and comparable tracking technologies to monitor activity on our Website and retain specific data. You can manage your cookies preferences in your browser settings.
How about information gathered via a mobile device?
Our services can be accessed through mobile devices, as well as different versions of our regular website. We may also use cross-device tracking to monitor user behavior.
Contacting Us
If you have any inquiries regarding this Privacy Policy or would like to exercise any of your rights, please feel free to contact us at: info@ancientwonders.com.